Компанія: Підприємство
Контактна особа: Andrii Rubtsov
Місто (регіон): Львів

Основна інформація:

Training & Learning Specialist Компанія: Nestle Ukraine LLC / Нестле Україна, ТОВ Регiон: Львів Адреса: Угорська 14 показати на мапі Галузь компанiї: FMCG Рубрика: HR спеціалісти - Бізнес-тренери Контактна особа: Andrii Rubtsov Контактний телефон: +38XXXXXXXXXX показати +380631216089 Володіння мовами: Англійська (вище середнього) Вид зайнятості: повна зайнятість Сайт: http://www.nestle.ua Дата: 20.11.2019 Key responsibilities: Coordinate technical issues and align resolutions with impacted teams. Investigate and resolve process anomalies/ ambiguities, case resolution and escalate to the Training and Learning Supervisor as necessary; Acts as the subject-matter expert for in-scope processes and market-specific knowledge, performing assigned tasks as  per standard routines. (Eg.: Data uploads in iLearn, SucessFactor, Report analyses, etc); Coordinate system testing ,analysis of results,deployment of new functionalities and services; Responsible for providing feedback on operational enquiries reffered to you by the Contact Center; Constantly Review KPIs and ways of working to identify opportunities for continous improvement using NCE  methodology; Ensure proper & timely documentation of process updates on Standard Operating Procedure; Conduct functional and refresher training for new joiners & transferee employees; Provide feedback on operational performance to Training and learning Supervisor in support to skills matrix assessment  and creation of functional training plan; Execute validation & reconciliation, prepare control reports for certain critical data/processes.   Required Profile: University degree; Project management experience to assure timely execution of key processes; Prior success in working learning Management Systems; Proficiency in English (Upper-intermediate: written and verbal 

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