Компанія: Підприємство
Контактна особа: Відділ кадрів
Місто (регіон): Львів

Основна інформація:

Austrian Airlines search for client manager and claim handling manager (with knowledge of English) to join our professional team.
Responsibilities:

Good language skills as converse will be in English (advanced)
Good knowledge of PC
Effective communication over the phone, through email ect...
Abilitytostudy and quickly grasp information
strong desire to work and develop
client oriented managerAdvantages: ready to help, attentiveness, stress resistance, proactivenessand optimism.
Position requirementes:




consulting customers over the phone regarding following questions:
refund/revalidation of tickets
additional services
data changes in bookings
information about flight schedule/ticket prices


selection of best possible itinerary taking into account customer preferences
leading of data base, data processing
coordination and communication to colleagues from different departments
ability to quickly grasp technical concepts and business principles
observe quality, quantity and discipline goals
keeping confidentiality of valuable information
active input into team productivityBeing with us you will get:


official employment in the international company
carrier development
flexibleschedule, full time employment
job with friendly staff
paid apprenticeship
getting of work experience in sphere indoor client management
(back-office)Benefitsin Austrian Airlines:


comfortable working place
ability to obtain first job experience
free lunches
on time salary, paid vacation and sick leave
Ability to influence own income and good conditions for carrier growth
Support and assistance of experienced specialists
Direct communication with senior managers.
ticket reservations
solving problems in emergency situations


It is more than a job!

Our customers are very important for us as well as our employees who chose Austrian Airlines.The company provid esexcellent service and wishes to create working conditions on European level.
If this sounds like something you can do, and do well, please send us your resume in English and we will consider possible cooperation with you.
 
 

Контакти:

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